Welcome to Willenhall Car Hire. These Terms of Service govern your use of our website carhirewillenhall.co.uk and our vehicle rental services. By using our services, you agree to these terms.
Car Rental Agreement
All vehicle rentals in Willenhall are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or during vehicle collection. This document outlines the specific terms, conditions, insurance coverage, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the latter will prevail.
Eligibility Criteria
Rental Vehicle Requirements
- To hire a vehicle in Willenhall, drivers must be a minimum of 21 years old, although age restrictions may differ based on the vehicle type, with potential extra fees for those under 25. A valid full driving licence for the appropriate vehicle category is required, along with valid identification and proof of current address. Payment information and a security deposit are also necessary, along with any other specific requirements outlined in the Rental Agreement.
Booking and Payment Process
- You can make bookings via our website, by phone, or directly at our Willenhall office. A deposit may be needed to confirm your reservation. The full payment, along with a security deposit, is generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept all major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of collection in Willenhall, you are required to conduct a detailed inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be completed and both parties will sign it. It is important to return the vehicle in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should also be returned with the same fuel level as when it was picked up; otherwise, refueling charges will apply. Late returns may incur extra fees, so please inform us right away if you anticipate any delays. You are accountable for any parking fines, traffic violations, or other charges incurred during your rental, in addition to an administrative fee.
Insurance and Responsibility
- All rentals come with basic third-party insurance. You can find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be offered to limit your financial liability. It is advisable to review these options thoroughly. You will be liable for damage or loss up to the insurance excess amount unless you opt for extra coverage. Any damage resulting from negligence or misuse remains your responsibility, irrespective of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of the Vehicle
- The vehicle must not be used for any illegal activities. This includes racing, off-roading, or any dangerous maneuvers. Transporting hazardous materials is strictly prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is forbidden. The vehicle should only be used for its intended purpose and within the established weight and passenger limits. Operating the vehicle outside the designated geographical area requires prior consent.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Willenhall is not responsible for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the prior 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will be resolved within the jurisdiction of English and Welsh courts.
10. Amendments to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
11. Get in Touch
For inquiries regarding these Terms, please reach out to us:
Willenhall Car Hire Services
Riverside Way, Willenhall WV13 1BS, UK
Contact Number::
441384660132